Terms

Backspark is run by Blink Label, Inc. These are the terms for using it. By making an account you agree to them. Questions go to support@backspark.io.

What you get

Backspark backs up the files on your Mac's own disk to storage we pay for. Your files are encrypted on your Mac before they leave it, with a key made from 24 words that only you hold.

We never have those words. If you lose them and your Mac, your backup can't be opened by anyone, us included. Keeping them safe is yours to do.

Paying

• The first 15 days are free, for up to 50 GB.
• After that it's $99 a year for one Mac, charged through Stripe. It renews each year until you cancel.
• You can cancel any time. In Backspark, open This Mac and choose Manage plan.
• If you were charged and didn't mean to be, write to us and we'll put it right.
• If the price changes, we'll email you before your next renewal.

When a trial or a plan ends

Backspark stops taking new data. Your backup stays for 30 days, and you can still restore from it. After that it's deleted. We email you before that happens.

What we ask of you

• Use it to back up your own Mac. A plan covers one Mac and isn't for resale.
• Don't use it to store anything it's against the law for you to have.
• Don't try to get at anyone else's backup, or to break or overload the service.
• Keep your email account safe. Signing in is a code sent to that address.

We can close an account that breaks these. We'll say why, and give you time to get your files back unless the law stops us.

What we can't promise

Backspark is new. We work hard to keep your backup safe and available, but it's provided as it is, with no warranty. A backup should never be your only copy of something you can't lose.

If something goes wrong, the most we owe you is what you paid us in the 12 months before. We aren't liable for lost data, lost profits or other indirect loss. Some places don't allow limits like these, and where that's so they apply only as far as the law lets them.

Changes

If we change these terms in a way that matters, we'll email you first. If we ever stop the service, we'll give you at least 30 days to restore your files.